A concise guide with key details on routes, schedules, safety, and policies for a smooth riding experience.
Need a Ride? RAFT is Here to Help!
Safe, friendly transportation for Berthoud seniors and adults with disabilities, delivered by trained local volunteers who offer door‑to‑door assistance. RAFT provides no-fee, pre-scheduled rides for eligible residents to medical appointments, employment, education, social and essential errands in Berthoud, Loveland, Longmont, and nearby areas.
Get a Ride
How Does Rural Alternative for Transportation (RAFT) Work?
➀ Check Eligibility
Lives in the Berthoud service area and qualifies (age 60+ or is 18-59 with a disability verified by dr.’s note).
Check your location on the map
➁ Complete Intake
Call during business hours to complete initial intake assessment and be added to the system.
➂ Request a Ride
Contact Dispatch at least 3 days before your trip with the destination address, appointment time, and estimated duration.
➃ Enjoy Your Trip
Receive a fare-free, door-to-door ride, with assistance as needed, and optional donation-based support for the program.
Ready for a Ride? Call at (970) 532-0808 or click below to book a ride
Community in Motion
Only by Helping Each Other Can We Make The World Better
Listen to these heartfelt stories of riders getting where they need to go—comfortably, safely, and on time.
Introducing RAFT
RAFT Riders Share Their Stories
What Does RAFT Mean to You?
Who is served by RAFT program?
Do you live within the Berthoud Fire Protection District—generally the rural area around Berthoud rather than the downtown core—and have a current address there?
Are you either a senior aged 60 or older, or an adult aged 18–59 with a disability that prevents driving, making this service appropriate for essential trips?
Not sure if you qualify? Call us at (970) 532-0808
Dispatch Hours
8:00am - 5:00pm (Mon-Fri)
(excluding holidays)
Office Hours
9:00am - 3:00pm (Mon-Fri)
(excluding holidays)
Trips support
Medical, grocery, essential errands
Accessibility
Ask about options for vehicles that accommodate mobility devices
Ride cost
No fee; donations encouraged
How to Request a Ride
- Call us at (970) 532-0808 or fill out the online request form
- Request at least 3 business days in advance
- Provide trip details (date, time, destination)
What to Expect?
- Confirmation: You’ll receive a call, email, or text to confirm your ride
- On Ride Day: Be ready at your pickup time; your driver will assist as needed
- Cancellations: Call as soon as possible if you need to cancel
Health & Safety
Masks may be required based on current public health guidance
Vehicles are cleaned regularly, with extra attention to high‑touch areas
If feeling unwell, please postpone riding and contact support if needed
Use provided hand sanitizer and follow driver instructions during the trip
Request a Ride
Safe, reliable rides for eligible Berthoud residents.
While we gear up to launch online ride requests
In the meantime, book your ride by calling (970) 532-0808
Verify eligibility requirements before requesting your ride
Booking through the site is only a request, not a confirmed ride. Eligibility must be verified, and you will be called back with details.
Read Rider Handbook – A concise guide with key details on routes, schedules, safety, and policies for a smooth riding experience.
NEED HELP?
FAQ - The Answers to Your Questions
Is there a cost for rides?
There is no set fare; rides are donation-based. A suggested donation is about 30 cents per mile one way, if feasible, and larger donations are welcome. Donation envelopes are available from volunteer drivers.
Who is eligible?
Seniors age 60+ and adults 18–59 with a verifiable disability that prevents driving are eligible if they live within the Berthoud Fire Protection District. Town residents may qualify for medical trips only; when unsure, contact BATS first for in-town needs.
Are vehicles wheelchair accessible?
Most rides are provided by volunteers using personal vehicles; an ADA PARA Van is available for eligible riders who rely on wheelchairs. Mention mobility needs when registering or scheduling so the right vehicle can be arranged.
What if I need to travel outside the service area?
RAFT serves rural Berthoud residents within the Berthoud Fire Protection District and provides trips to Berthoud, Loveland, Longmont, and adjacent areas for approved purposes. For destinations or needs beyond these, discuss options with schedulers; in-town residents are currently supported for medical trips to Loveland or Longmont.
How do I request/cancel a ride?
Verify eligibility, then call 970-532-0808 Monday–Friday during scheduler hours to register and schedule. Request rides at least 3 business days in advance; same-day or next-day requests can’t be accommodated. To cancel, notify schedulers as early as possible to avoid no-shows or late cancellations that may affect service.
How do I provide feedback?
Concerns or compliments can be reported to the scheduler or Program Coordinator; formal grievances must be submitted in writing to the RAFT Program Coordinator at the Berthoud Area Community Center. Issues are addressed within five working days, with escalation paths through the Larimer County Office on Aging and the Colorado Department of Human Services for seniors.
Rider Handbook
Feedback & Support
Phone: (970) 532-0808
Monday–Friday, 9am–3pm (ex holidays)
Email: manager@berthoudraft.org
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